Terms of Service
Last Updated: April 15, 2025
Welcome to Tags Clinic! These Terms of Service ("Terms") govern your use of our services, including our website, in-person services, "Book Now" appointment system, and "Get in Line" service (collectively, "the Services"). By accessing or using the Services, you agree to be bound by these Terms.
1. About Tags Clinic
Tags Clinic is an authorized California DMV partner offering vehicle-related services, such as registration renewals, title transfers, vehicle inspections, permits, and additional services like notary public, Live Scan fingerprinting, and passport photos.
2. Eligibility
You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.
3. Your Responsibilities
You agree to:
- Provide accurate and complete information, including valid VINs, license plate numbers, and personal details.
- Comply with all applicable laws and California DMV regulations.
- Pay all fees associated with premium services.
- Use the Services only for lawful purposes.
You are responsible for maintaining the confidentiality of any account credentials.
4. Services and Fees
- Premium Services: We charge fees for expedited and specialized services (e.g., same-day processing, mobile VIN verification). Fees are disclosed at the time of service.
- Standard DMV Services: Services available for free directly from the California DMV are not covered by our fees.
- Refunds: Refunds are issued only if we are unable to complete a service due to our error. No refunds for completed services or user errors.
5. Appointment and Get in Line Services
- Book Now: Appointments are scheduled via Calendly. You must provide accurate details and arrive on time.
- Get in Line: This service allows you to join a virtual queue by submitting your name, VIN, phone, email, and other details. We are not responsible for delays caused by incomplete submissions.
6. Intellectual Property
All content on our website, including logos, text, and designs, is owned by Tags Clinic or our licensors. You may not reproduce or distribute our content without permission.
7. Prohibited Conduct
You may not:
- Use the Services to submit false or fraudulent information.
- Interfere with the operation of our website or Services.
- Use automated tools to scrape data from our website.
8. Limitation of Liability
To the fullest extent permitted by law, Tags Clinic is not liable for:
- Indirect, incidental, or consequential damages arising from your use of the Services.
- Errors or delays caused by the California DMV or third parties.
- Losses due to inaccurate information you provide.
9. Indemnification
You agree to indemnify Tags Clinic against any claims, damages, or losses arising from your misuse of the Services or violation of these Terms.
10. Termination
We may suspend or terminate your access to the Services if you violate these Terms or engage in conduct we deem harmful.
11. Governing Law and Dispute Resolution
These Terms are governed by California law. Any disputes will be resolved through binding arbitration in San Diego, California, except for small claims court matters.
12. Changes to These Terms
We may update these Terms periodically. Changes will be posted on this page with an updated "Last Updated" date.
13. Contact Us
For questions about these Terms, please contact: